Privacy Policy

Last Updated: 15 January 2025

belivonexar operates in accordance with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth). We're committed to protecting your personal information while delivering valuable financial analysis education.

This policy explains how we collect, use, and safeguard your data when you interact with our liquidity and solvency analysis learning programs.

Information We Collect

We collect information directly from you when you engage with our educational services. This happens when you enquire about programs, register for courses, or communicate with our team.

Personal Details You Provide

When you reach out or enrol, we typically gather:

  • Your full name and preferred contact details
  • Email address and phone number for program communications
  • Educational background relevant to financial analysis training
  • Professional experience in finance or related fields
  • Learning objectives and specific areas of interest

Technical Information

Our website automatically collects certain technical data to improve your browsing experience. This includes your IP address, browser type, device information, and pages you visit on our site. We use this to understand how people navigate our content and where we can make improvements.

Cookie data helps us remember your preferences across sessions. You can adjust your browser settings to decline cookies, though some features might not work as smoothly.

How We Use Your Information

Your data serves specific purposes related to providing educational services. We don't use it for unrelated marketing or sell it to third parties.

Program Delivery

We process your information to coordinate learning programs, send course materials, and facilitate communication between instructors and participants throughout the training period.

Service Improvement

Analysing how students interact with our content helps us refine curriculum design, identify challenging topics, and develop better teaching approaches for future cohorts.

We also use your contact details to respond to enquiries, process enrolments, and provide updates about programs you've expressed interest in. If you're enrolled, we'll send relevant course notifications and educational resources.

Marketing Communications: We'll only send promotional emails about new programs or resources if you've opted in. You can unsubscribe anytime using the link in our emails or by contacting us directly.

Legal Basis for Processing (Australian Context)

Under Australian privacy law, we process your personal information based on several legitimate grounds:

  • Contractual necessity when you enrol in our programs
  • Consent you provide when submitting enquiry forms
  • Legitimate business interests in improving educational services
  • Legal obligations related to financial record-keeping

Data Sharing and Disclosure

We don't sell or rent your personal information. However, we do share limited data with specific service providers who help us operate.

Service Providers We Work With

Provider Type Purpose Data Shared
Learning Management Platform Course delivery and progress tracking Name, email, course enrolment details
Email Service Provider Program communications and updates Email address, name, communication preferences
Payment Processor Secure payment handling for course fees Billing information (not stored by us)
Website Hosting Secure data storage and site operation All data collected through our website

All third-party providers are bound by contractual obligations to protect your data and use it only for specified purposes. We vet these partners carefully and ensure they maintain appropriate security standards.

Legal Disclosures

We may disclose your information if required by Australian law, court order, or government regulation. This might occur in response to lawful requests from authorities or to protect our legal rights.

Data Security Measures

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. Our approach includes both technical and organisational safeguards.

Our website uses SSL encryption to protect data transmitted between your browser and our servers. We maintain secure databases with restricted access, and our team receives regular training on privacy practices.

Despite these precautions, no online system is completely secure. We can't guarantee absolute security but continuously work to minimise risks.

Data Retention Periods

We keep your information only as long as necessary for the purposes outlined in this policy or as required by Australian law.

Retention Guidelines

  • Current student records: Duration of program plus seven years for educational records
  • Enquiry information: Two years from last contact if no enrolment occurs
  • Financial records: Seven years as required by Australian tax law
  • Marketing consent records: Until you withdraw consent, then archived for compliance purposes
  • Website analytics: Typically aggregated and anonymised after 26 months

When data is no longer needed, we securely delete or anonymise it. Some information may be retained in backup systems for a limited additional period before permanent deletion.

Your Privacy Rights

Australian privacy law gives you several rights regarding your personal information. You can exercise these by contacting us using the details below.

Access Your Data

Request a copy of the personal information we hold about you. We'll provide this within 30 days, subject to identity verification.

Correction Requests

Ask us to correct inaccurate or incomplete information. We'll update our records promptly once we verify the changes.

Deletion Requests

Request deletion of your personal data, subject to legal retention requirements. Some information must be kept for compliance purposes.

Marketing Opt-Out

Withdraw consent for marketing communications at any time without affecting other services you receive from us.

How to Exercise Your Rights

Send your request to support@belivonexar.com with "Privacy Request" in the subject line. Include your full name and enough detail for us to locate your information. We'll respond within 30 days and may need to verify your identity before proceeding.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Overseas Data Transfers

Some of our service providers operate servers outside Australia. When your data is transferred overseas, we ensure appropriate safeguards are in place through contractual arrangements and compliance with Australian privacy standards.

Data may be processed in countries including the United States and European Union, where our cloud hosting and software providers operate. These jurisdictions have varying privacy laws, but our agreements require providers to maintain protections consistent with Australian standards.

Children's Privacy

Our services target adult learners and finance professionals. We don't knowingly collect information from individuals under 18. If we become aware that we've inadvertently collected data from a minor, we'll delete it promptly.

Changes to This Policy

We review and update this policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll post the updated policy on our website and update the "Last Updated" date.

For enrolled students, we'll send notification of material changes via email. Continued use of our services after changes take effect means you accept the updated terms.

Contact Our Privacy Team

Questions about how we handle your information? Want to exercise your privacy rights? Get in touch with us.

Email: support@belivonexar.com
Phone: +61 8 8444 9444
Post: Stage 2, Level 1/30 Hibberson St, Gungahlin ACT 2912, Australia